I have had the most extraordinary opportunity recently to support an ongoing program we offer the coaches who work with The Ken Blanchard Companies. It is called Live Coaching Feedback – we have our coaches coach us and we give them feedback. Like most coaching activities I am learning as much from the experience as the coaches who are brave enough to sign up for the program.
We use a list of competencies to sharpen our feedback but I realize I use a very simple model to assess basic skill level:
- Did I feel ‘gotten and heard’?
- Did I feel safe to say whatever I needed to say?
- Did the coach have the guts to corral me and challenge me appropriately?
- Did I walk away with a clear action I was confident would move me forward?
I would submit that any client who can say yes to all 4 of these questions will come back for their next coaching session, because the value is incalculable. It is really all so much simpler than we make it sometimes!