A lot has been said, by me in this blog, and by many others, about giving feedback, but there is precious little on the subject of receiving feedback. I would submit that to earn the right to give feedback to others, one must invite and pay attention to feedback from superiors, peers and employees.
The key about inviting feedback is to invariably say “thank you” for any that comes your way. Thank you and nothing else. Then you have to actually consider all feedback as important information asking yourself “what if this were true?” Even if you don’t respect the source, even if you don’t understand the feedback, even if you think the feedback can’t possibly pertain to you.
“What if this were true?” What would I need to think about? What might I have to change? How would I need to think about myself differently?
More on this next post.