Meet Your Brain

For my final post in the series on the books that have made the biggest impact on my coaching practice, I choose Your Brain at Work by David Rock.  It outlines the implications of all the recent research in neuroscience to the way we function at work – as employees, as bosses.  There are several terrific takeaways from it, notably, that the pre-frontal cortex – the front of the brain where complex calculations take place, decisions get made and self regulation gets handled – is easily exhausted.  It needs a great deal of rest and glucose.  Our ability to think clearly, make good decisions and manage ourselves erodes steadily over the course of the work day. 

David Rock also shares his model expressing what people need for their brain to be at its best, known as the SCARF Model:

Status – a clear sense of our own self worth and the acknowledgement of this perception in our environment is critical to our brains feeling good.

Certainty – we crave certainty the way we crave sugar or any other reward.  We will avoid uncertainty at all costs.

Autonomy – it is critical that we feel as much control over our environment as we are capable of managing; loss of control is interpreted by the brain as a serious threat.

Relatedness – we will naturally find what we have in common to increase relatedness, we will move toward people with whom we can relate believing them to be like ourselves, and away from those to whom we cannot relate making them “other”.

Fairness – is as rewarding as food or sex, and when things are perceived as “unfair” it causes us to feel an intense sense of threat. 

 For more on The SCARF Model check out some of David’s YouTube videos.  The book is also a really fun read, and there is a lot more that what I can share here!

Habits Make All the Difference

The promise was books that rocked my coaching practice that are off the beaten path. OK, so maybe this one isn’t that original, and I must have stumbled on  The 7 Habits of Highly Effective People  by Steven Covey in Barnes and Noble because I can’t remember who recommended it.   But I have to say that from the day I read this book, I changed some habits that utterly altered the trajectory of my life.  I don’t think it is a coincidence that when I started doing what  Covey said (and let’s be clear, not everything, just a few things made a huge difference) my business took off, my household became more orderly and calm and my quality of life shot up.  I developed a reputation for being freakishly productive.  I feel that almost every other “self-help” book that came after this one simply fleshed out some of the good ideas that were here in the first place.  

In the section called Put First Things First, the 4 box quadrant probably made the biggest impact on me.  The idea is that we all can put every single thing we do into one of the four quadrants. 

  Urgent Not Urgent
Important QUADRANT I
crises, pressing problems, deadline-driven projects
QUADRANT II
prevention, Principle Centered  activities, relationship building, recognizing and leveraging new opportunities, planning the future, recreation
Not important QUADRANT III
interruptions, some calls, some mail, some reports, some meetings, popular activities
QUADRANT IV
trivia, busy work, some mail, some  phone calls time wasters, pleasant activities

The ones who spend the bulk of their time doing things in the “important” quadrants are simply going to have a much higher life satisfaction quotient.   This very concrete model gave me the courage to say no to things that did not fall into the Quadrants I or II.  Today, I let people assume I am extremely busy (everybody does) and if pressed I will admit that I am no busier than anyone else, just extremely focused on what is most important to me and ferociously choosy about what I focus on.  Don’t tell anyone.